Questions.
If your question is not answered here, write to hello@nofilterlab.com.
PRODUCT AND INGREDIENTS
Is THE CLEAR for both men and women?
Yes. THE CLEAR is made for everyone, whatever your gender. It's about your skin, not your gender. Whether you deal with blemishes, clogged pores or uneven texture, THE CLEAR can help you get smoother, more even skin.
Can I use THE CLEAR if I don't have blemishes?
Yes. THE CLEAR isn't only made for blemish-prone skin. It also helps improve your skin's texture, keep your pores free of build-up and give your skin a smoother, more even look.
Why is BHA good for your skin?
BHA (salicylic acid) helps remove dead skin cells and dissolve build-up in your pores. It can reduce blackheads and clogged pores and help give you smoother, clearer, more even skin. Even if you don't have blemishes.
Is there an age limit for THE CLEAR?
THE CLEAR can be used by teenagers and adults alike. Just follow our instructions to get the most out of it.
What does pH 4.0 mean?
pH affects how hard an exfoliant works on your skin. We chose pH 4.0 so THE CLEAR can do its job without being unnecessarily harsh on your skin.
Where's the full ingredient list?
Aqua, Propanediol, Propylene Glycol, Salicylic Acid, Sodium Hyaluronate, Tetrasodium Glutamate Diacetate, Phenoxyethanol, Ethylhexylglycerin, Sodium Hydroxide.
Is there fragrance in THE CLEAR?
No. THE CLEAR is fragrance-free.
Is THE CLEAR an acne treatment?
No. THE CLEAR is skincare, made for blocked pores, excess oil and blemishes. For severe or persistent acne, we recommend seeing a dermatologist.
When will I see results?
It varies from skin to skin. That's why we show our testers' real before and afters, and how long each of them used it, instead of promising results by a certain week.
HOW TO USE IT
How do I apply THE CLEAR?
Wash your face and pat your skin completely dry. Soak a cotton pad with THE CLEAR and spread a thin, even layer over your face and neck. You can also use clean fingertips. Avoid the eye area.
Leave THE CLEAR on your skin without rinsing it off, and finish with a light moisturiser.
Why does THE CLEAR stay on the skin?
THE CLEAR is a leave-on exfoliant, made to stay on your skin. That gives the BHA time to work on dead skin cells and clogged pores, while hyaluronic acid helps hold in moisture. So you don't rinse it off.
Can I wear makeup after THE CLEAR?
Yes, of course. Apply THE CLEAR to clean, dry skin and let it absorb. Follow with moisturiser and sunscreen before you put on your makeup. THE CLEAR fits easily into your daily routine.
How often should I use it?
Start by using THE CLEAR once a day. Build up gradually to twice a day, morning and evening, if your skin tolerates it.
Do I need a moisturiser afterwards?
Yes. BHA can be drying, so finish with a light moisturiser that won't clog your pores.
Should I use COTTON PADS?
THE CLEAR is water-light, so we recommend applying it with COTTON PADS. They spread it evenly across your skin, and they’re 100% cotton and lint-free. You can also use clean fingertips.
Can I just use it when I remember?
Yes. It works best used regularly, but there's no penalty for skipping a day.
GOOD TO KNOW
What shouldn't I use THE CLEAR with?
Don't use THE CLEAR in the same routine as retinol, other AHA or BHA exfoliants or benzoyl peroxide, as the combination can irritate your skin.
A light moisturiser and sun protection during the day go well with THE CLEAR.
Where should I avoid using it?
Don't apply THE CLEAR to damaged or irritated skin, or around your eyes.
Should it sting?
A light tingle can happen just after you apply it. If the stinging carries on or your skin gets irritated, stop using it.
Do I need SPF?
Yes. Sun protection is an important part of your daily skincare routine, especially when you use products with BHA. We recommend a broad-spectrum sunscreen with at least SPF 30.
SHIPPING AND RETURNS
How long does delivery take?
Orders placed before 26 November ship from 26 November. The delivery times below count from dispatch.
Delivery takes 1–3 working days in Denmark and 3–5 working days across the rest of the EU. You will receive a tracking link when your parcel ships. Free shipping to a parcel shop in Denmark on orders over 399 kr.
What is your return policy?
You have 14 days to return your order. The product must be unopened with its seal intact. Contact hello@nofilterlab.com and we will help you with your return.